Terms of Use

Calmia is a platform that connects you with independent providers. Psychologists are qualified mental-health professionals. Calmia Companions are trained individuals who listen and keep you company — they do not provide diagnosis, therapy or medical treatment.

The conversation you have is between you and that provider. Calmia provides the connection, the wallet and the safety tools.

You must be 18 or older, provide accurate information, keep your login details safe, and accept responsibility for activity on your account. Tell us straight away if you think someone else has used it.

Calmia works on pay-as-you-talk. You add money to your wallet and conversation time is deducted from your balance at the rate shown on the provider's profile before you start. Rates are set per provider; launch pricing is promotional and can change with notice.

Charges begin when a conversation starts and stop when it ends. If a technical fault clearly interrupted a conversation, contact us and we will make it right.

You agree not to:

• use Calmia for any unlawful purpose, or to harass, abuse or harm a provider or another user;
• attempt to arrange contact or payment outside the app;
• record a conversation without the other person's consent, where recording requires it;
• interfere with the app, probe it for weaknesses, or resell access to it;
• use Calmia as a substitute for emergency or crisis services.

Calmia is a support and companionship service. It is not a medical device, not a therapy practice, and not an emergency service. If you are in immediate danger, or feel you may hurt yourself or someone else, contact your local emergency services or go to the nearest hospital. In India you can also call Tele-MANAS on 14416 or 1800-89-14416, free and available 24/7.

Provider availability varies by hour and cannot be guaranteed. We may update the app, add or remove features, and revise these terms; material changes will be announced in the app or by email.

You can stop using Calmia at any time and request deletion of your account. We may suspend or close an account that breaches these terms or puts a provider, another user, or our service at risk. Any remaining wallet balance is handled under the Refund Policy.

The service is provided without warranties to the fullest extent the law allows. Our liability for any claim is limited to the amount you paid to Calmia in the six months before the claim arose. Nothing here limits liability that cannot be limited by law.

These terms are governed by the laws of India, and the courts of Bengaluru, Karnataka have jurisdiction over disputes, unless you are a consumer and your local law gives you the choice of a different forum.

Questions about these terms? Email hello@calmia.app.